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Roadmap for Improving CPR and Patient Outcomes


Jennifer Hayes, MSN, RN, CCRN-K

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Join us for an insightful case study demonstrating  how to achieve significant improvement in CPR quality and outcomes. Jennifer Hayes, MSN, RN, CCRN-K, Supervisor of the Resuscitation Program, Children’s Hospital of Orange County (CHOC) will share the compelling story of how CHOC leveraged their on-site resources, embraced the power of data, and nurtured educated and trained staff to improve their code event processes. The result: a culture of continuous improvement that rose overall CPR quality by ten-fold in only five years.


Learning Objectives:

Upon completion of this activity, the participant will be able to:

  1. Describe how an approach of continuous learning and excellence helped CHOC achieve significant improvements in CPR quality 

  2. Explain how technology, data collection/analysis, and training worked to together to improve resuscitation outcomes 

Faculty Bio: 

Jennifer Hayes, MSN, RN, CCRN-K is currently the Supervisor of the Resuscitation Program, Children’s Hospital of Orange County (CHOC). In this capacity she oversees CHOC Children’s Resuscitation Program, including pre-arrest prevention, RRT process, code team, resuscitation quality, post-arrest care, and education. She has been highly effective in promoting early recognition and management of a deteriorating patient, high quality resuscitation, and improved outcomes following cardiac arrest. Ms. Hayes facilitates a coordinated multidisciplinary team effort to ensure resuscitation quality, optimal code team performance and patient outcomes.  Additionally, Ms. Hayes has presented at several nursing conferences and serves as a resource, consultant, and liaison for resuscitation for her institution and external agencies.

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